Terms of service

1. Overview

This website is operated by TORQ. Throughout the site, the terms “we”, “us” and “our” refer to TORQ. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

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2. Account Terms

• You must provide accurate, complete, and current information when creating an account.

• You are responsible for maintaining the confidentiality of your account credentials.

• We reserve the right to suspend or terminate accounts that provide false or misleading information.

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3. Pricing and Payment

• All prices listed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

• We reserve the right to change pricing at any time without prior notice.

• Payments are processed securely through third-party payment gateways. We do not store your payment details.

• Orders will only be processed after successful payment confirmation.

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4. Product Descriptions

• We strive to ensure that all product descriptions, images, and details are accurate.

• However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

• Slight variations in color or appearance may occur due to screen settings and production differences.

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5. Order Acceptance

• We reserve the right to refuse or cancel any order at our discretion.

• This may include cases of pricing errors, stock unavailability, or suspected fraudulent activity.

• If your order is canceled after payment, a full refund will be issued.

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6. Shipping and Delivery

• Orders are processed within [X business days] and shipped through our logistics partners.

• Delivery timelines may vary based on location and external factors.

• We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

• Customers must provide accurate shipping details. We are not liable for incorrect addresses.

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7. Returns and Refunds

• Returns and refunds are governed by our Return & Refund Policy.

• Products must be unused, unworn, and returned in original condition with tags intact.

• Refunds will be processed after inspection of the returned product.

• Shipping charges (if applicable) may not be refundable unless the return is due to our error.

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8. Prohibited Uses

You may not use our website or products:

• For any unlawful purpose

• To violate any applicable laws or regulations

• To infringe upon intellectual property rights

• To transmit harmful code, spam, or malicious content

• To engage in fraudulent or misleading activities

We reserve the right to terminate your access for violating these terms.

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9. Intellectual Property

All content on this website, including logos, designs, text, graphics, and images, is the property of TORQ and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

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10. Limitation of Liability

• TORQ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our liability shall not exceed the amount paid by you for the product in question.

• We do not guarantee uninterrupted or error-free access to our website.

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11. Indemnification

You agree to indemnify and hold harmless TORQ, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms.

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12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, e.g., Hapur, Uttar Pradesh].

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13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

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14. Contact Information

For any questions regarding these Terms, please contact us at:

📧 Email: yashv0757@gmail.com