Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within [1–3 BUSINESS DAYS] after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volumes, processing times may be slightly delayed. We will notify you if there is any significant delay.

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2. Shipping Methods

We ship orders across India using trusted courier partners to ensure safe and timely delivery.

Shipping methods may include:

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3. Delivery Timeframes

Delivery times are estimates and may vary due to location, courier delays, or external factors.

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4. Shipping Costs

Shipping charges (if applicable) will be clearly displayed at checkout before payment.

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5. Tracking Information

Once your order is shipped, you will receive a confirmation email/SMS with:

You can track your order using the provided tracking link.

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6. Delivery Issues & Delays

While we aim to deliver your order on time, delays may occur due to:

TORQ is not responsible for delays caused by external factors, but we will always assist you in tracking and resolving issues.

If your package is lost or significantly delayed, please contact us and we will help resolve the issue.

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7. Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

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8. International Shipping

Currently, we [DO / DO NOT] offer international shipping.

If international shipping is available:

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9. Contact Us

For any shipping-related queries or concerns, feel free to contact us:

📧 Email: yashv0757@gmail.com