Refund policy
Return & Refund Policy
1. Return Eligibility
We want you to love your purchase. To be eligible for a return, the item must:
• Be unused, unworn, and in original condition
• Have all original tags and packaging intact
• Be returned within the specified return timeframe
Items that do not meet these conditions may not be accepted for return.
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2. Return Timeframe
You can request a return within 7 DAYS of receiving your order.
Any return requests made after this period may not be accepted.
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3. Return Process
To initiate a return:
1. Email us at yashv0757@gmail.com with:
• Your order number
• Reason for return
• Images (if applicable)
2. Our team will review your request and provide return instructions.
Returns sent without prior approval may not be accepted.
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4. Refund Process & Timing
• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 BUSINESS DAYS.
• The amount will be credited to your original payment method.
Please note: It may take additional time for your bank or payment provider to process the refund.
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5. Exchange Options
We offer exchanges for:
• Size issues
• Defective or damaged products
To request an exchange, contact us within 7 DAYS of delivery.
Exchanges are subject to product availability.
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6. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item:
• Contact us within 48 HOURS of delivery
• Share clear images/videos of the issue
We will:
• Arrange a replacement at no extra cost, or
• Provide a full refund (if replacement is not available)
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7. Non-Returnable Items
The following items are not eligible for return:
• Items on sale or clearance
• Gift cards
• Products that have been used, washed, or damaged by the customer
• Customized or made-to-order items (if applicable)
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8. Return Shipping Costs
• If the return is due to our error (damaged, defective, or wrong product), we will bear the return shipping cost.
• For all other returns (size issues, change of mind), customers may be required to pay the return shipping charges.
Shipping charges (if any) are non-refundable unless the return is due to our mistake.
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9. Cancellation Policy
Orders can be canceled within 12 HOURS of placing the order.
Once the order is processed or shipped, it cannot be canceled.
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10. Contact Us
For any return, refund, or exchange-related queries, please contact us:
📧 Email: yashv0757@gmail.com